Reference

How pina77 Handles Your Personal Information

This Privacy Policy tells you exactly what data pina77 collects when you create an account, deposit via GCash, Maya, or InstaPay, and use the lobby — and what we do with it. We keep it plain so you know where you stand.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access your dataClear data retention terms

Explore the Lobby Read FAQ

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is here for you. Use any of the contact paths below and include your registered account email so we can locate your records quickly.

Live Chat Open the chat widget inside your logged-in account and select 'Privacy or Data Request' from the menu. Our team picks up these threads and responds with a reference number.

Email Support Send your data request or privacy concern to our support address listed under Account Settings. Include your registered mobile number linked to your GCash or Maya wallet for faster verification.

Account Settings Log in, go to Settings, then Privacy. From there you can download a copy of your stored profile data or submit a deletion request directly without contacting support first.

DATA HANDLING STANDARDS

How We Protect and Manage What You Share

Data security is built into every layer of your account — from the moment you register to every deposit and withdrawal you make. We use SSL encryption on all connections, and your payment credentials for GCash, Maya, or InstaPay are never stored in plaintext on our servers. Here is how the main areas of data handling work at pina77.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby see the most traffic. You can manage cookie preferences through your browser settings at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. If we detect a new device or unusual location, your session is paused until you verify. This applies to players in Manila and Antipolo alike.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable Philippine law. You can request deletion of non-mandatory data through Account Settings.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data. Submit a request via live chat or the email listed in Account Settings and we will confirm receipt within two business days.

What We Collect and Why We Use It

pina77 Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you open an account with us, we collect the details you provide during registration — your name, email address, mobile number, and the payment method you connect, whether that is GCash, Maya, or InstaPay. We also collect transactional records each time you deposit or request

1
a withdrawal, because we are required to verify each transaction against your account wallet. Device data — your browser type, IP address, and session timestamps — is logged automatically to protect your account from unauthorised access. We do not sell your personal data to third parties.
2
Where we share data with payment processors handling GCash, Maya, or InstaPay transfers, that sharing is limited strictly to what those processors need to complete your transaction. We may also share data where required by applicable law or a lawful authority request in the Philippines. Your
3
personal data is processed only for account management, transaction verification, fraud prevention, and communication about your account. Availability of our services depends on local law and is extended only to eligible players where local law permits.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Common Questions About Your Data at pina77

These are the questions we hear most often from the Philippines when it comes to account privacy, data access, and how personal information is handled on the platform.

We collect your name, email, mobile number, and the payment method you link — GCash, Maya, or InstaPay. Device and session data is also logged automatically for account security purposes.

Your e-wallet credentials are passed directly to the relevant payment processor and are never stored in full on our servers. We hold only a transaction reference, not your wallet login or PIN.

Yes. Log in, go to Settings, then Privacy, and use the data-download option. Alternatively, send a request via live chat or email and we will compile your account data record for you.

We share data only with payment processors needed to complete your GCash, Maya, or InstaPay transactions, and with lawful authorities when required by Philippine law. We do not sell personal data.

We retain records for a period after account closure as required by applicable Philippine law. Non-mandatory data can be deleted earlier — submit a deletion request through Account Settings or live chat.

Contact us via live chat inside your account or email us at the address shown in Account Settings. Include your registered mobile number and we will respond with a case reference within two business days.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoAbout Us

How pina77 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage What You Share

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Common Questions About Your Data at pina77

01 What personal data does pina77 collect when I register?

02 Is my GCash or Maya account information stored on pina77 servers?

03 Can I request a copy of all the data pina77 holds about me?

04 Does pina77 share my information with third parties?

05 How long does pina77 keep my account data after I close my account?

06 How do I raise a concern if I think my data has been mishandled?

Privacy Policy

Related pages

Related pages